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834 lines
24 KiB
834 lines
24 KiB
14 years ago
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<?xml version="1.0" encoding="UTF-8"?>
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<chapter id="firsttime">
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<chapterinfo>
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<authorgroup>
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<author>
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<firstname>Michael</firstname>
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<othername>T.</othername>
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<surname>Edwardes</surname>
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<affiliation>
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<address><email>mte@users.sourceforge.net</email></address>
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</affiliation>
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</author>
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</authorgroup>
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<date>2009-05-05</date>
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<releaseinfo>1.0</releaseinfo>
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</chapterinfo>
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<title>Using &kappname; for the first time</title>
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<sect1 id="firstime-1">
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<title>Running &kappname; for the first time</title>
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<para>
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Once &kappname; has fully loaded two windows will be opened. The top window,
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'Tip of the Day' offers one of a series of important or useful pieces of
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information about the application.
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<screenshot>
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<screeninfo>Tip of the Day</screeninfo>
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<mediaobject>
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<imageobject>
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<imagedata fileref="tipofday.png" format="PNG" />
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</imageobject>
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<textobject>
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<phrase>Tip of the Day</phrase>
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</textobject>
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</mediaobject>
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</screenshot>
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</para>
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<para>
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You are recommended to quickly read through these tips by pressing on the
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<guibutton>Previous</guibutton> and <guibutton>Next</guibutton> buttons at the
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bottom of the window.
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</para>
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<para>
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Once you have read the tips the window can be closed; it will re-open each
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time &kappname; is started. To stop this default behavior, uncheck the
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appropriate option on the Tip of the Day window.
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</para>
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<note>
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<para>
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Tips can be read at anytime by selecting <guimenuitem>Show tip of the
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day</guimenuitem> from the <guimenu>Help</guimenu> menu within &kappname;.
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</para>
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</note>
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<para>
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All tips have been extracted from the Frequently Asked Questions list (FAQ)
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that provides more detailed help and can be found on the project <ulink
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url="http://kmymoney2.sourceforge.net/faq.html">website</ulink> and in this
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manual.
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</para>
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<para>
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Please click on <guibutton>Close</guibutton> to close the Tip of the Day
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dialog.
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</para>
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</sect1>
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<sect1 id="firsttime.mainwindow">
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<title>The main window</title>
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<para>
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<screenshot>
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<screeninfo>The Main Window</screeninfo>
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<mediaobject>
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<imageobject>
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<imagedata fileref="mainwindow_numbered.png" format="PNG" />
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</imageobject>
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<textobject>
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<phrase>The Main Window</phrase>
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</textobject>
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</mediaobject>
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</screenshot>
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</para>
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<para>
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The &kappname; main window consists of four major parts
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</para>
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<itemizedlist>
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<listitem><para>A. The menu bar</para></listitem>
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<listitem><para>B. The toolbar</para></listitem>
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<listitem><para>C. The View selector</para></listitem>
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<listitem><para>D. The view</para></listitem>
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</itemizedlist>
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<para>
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The menu and toolbars provide access to the features of &kappname; and allow
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you to <link linkend="firsttime-3">Create</link> files or configure how
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&kappname; operates.
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</para>
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<para>
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The view selector consists of at least eleven icons in the left side of the
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main window, depending upon the software provided by your system. More icons
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could be added by various plugins. By clicking on an icon, the view window on
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the right hand side is loaded with the appropriate view of your financial
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data. Each view provides a unique representation of your financial situation
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and allows you to view or edit the information shown.
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</para>
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<para>
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The view selector contains the following icons
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</para>
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<itemizedlist>
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<listitem>
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<para>
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<guiicon>
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<inlinemediaobject>
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<imageobject>
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<imagedata fileref="home_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Home View</phrase>
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</textobject>
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</inlinemediaobject>
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</guiicon>
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Home: A configurable overview of your current financial situation (or an
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introduction page when no data file is open).
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</para>
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</listitem>
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<listitem>
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<para>
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<guiicon>
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<inlinemediaobject>
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<imageobject>
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<imagedata fileref="institutions_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Institutions View</phrase>
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</textobject>
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</inlinemediaobject>
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</guiicon>
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Institutions: All of your institutions and accounts displayed in a
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hierarchy.
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</para>
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</listitem>
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<listitem>
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<para>
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<guiicon>
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<inlinemediaobject>
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<imageobject>
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<imagedata fileref="accounts_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Accounts View</phrase>
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</textobject>
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</inlinemediaobject>
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</guiicon>
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Accounts: All of your accounts displayed in a hierarchy.
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</para>
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</listitem>
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<listitem>
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<para>
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<guiicon>
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<inlinemediaobject>
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<imageobject>
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<imagedata fileref="schedule_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Schedules View</phrase>
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</textobject>
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</inlinemediaobject>
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</guiicon>
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Schedules: Your recurring bills and deposits.
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</para>
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</listitem>
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<listitem>
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<para>
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<guiicon>
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<inlinemediaobject>
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<imageobject>
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<imagedata fileref="categories_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Categories View</phrase>
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</textobject>
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</inlinemediaobject>
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</guiicon>
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Categories: Special accounts that provide a means for you to group
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associated transactions.
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</para>
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</listitem>
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<listitem>
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<para>
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||
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<guiicon>
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||
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<inlinemediaobject>
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||
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<imageobject>
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<imagedata fileref="payees_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Payees View</phrase>
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</textobject>
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</inlinemediaobject>
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</guiicon>
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Payees: All Payees used by &kappname;.
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</para>
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</listitem>
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<listitem>
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<para>
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<guiicon>
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<inlinemediaobject>
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<imageobject>
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<imagedata fileref="ledgers_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Ledgers View</phrase>
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</textobject>
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</inlinemediaobject>
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</guiicon>
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Ledgers: Your account transactions.
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</para>
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</listitem>
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<listitem>
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<para>
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||
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<guiicon>
|
||
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<inlinemediaobject>
|
||
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<imageobject>
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<imagedata fileref="investments_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Investments View</phrase>
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</textobject>
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</inlinemediaobject>
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</guiicon>
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Investments: Your portfolio summary.
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</para>
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</listitem>
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<listitem>
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||
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<para>
|
||
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<guiicon>
|
||
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<inlinemediaobject>
|
||
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<imageobject>
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||
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<imagedata fileref="reports_view.png" format="PNG"/>
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</imageobject>
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<textobject>
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<phrase>Reports View</phrase>
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</textobject>
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||
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</inlinemediaobject>
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</guiicon>
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||
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Reports: A collection of useful reports, providing alternate views of your
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financial data.
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||
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</para>
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||
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</listitem>
|
||
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|
||
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<listitem>
|
||
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<para>
|
||
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<guiicon>
|
||
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<inlinemediaobject>
|
||
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<imageobject>
|
||
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<imagedata fileref="budgets_view.png" format="PNG"/>
|
||
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</imageobject>
|
||
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<textobject>
|
||
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<phrase>Budgets View</phrase>
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||
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</textobject>
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||
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</inlinemediaobject>
|
||
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</guiicon>
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||
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Budgets: Your budgets
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||
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</para>
|
||
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</listitem>
|
||
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||
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<listitem>
|
||
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<para>
|
||
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<guiicon>
|
||
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<inlinemediaobject>
|
||
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<imageobject>
|
||
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<imagedata fileref="forecast_view.png" format="PNG"/>
|
||
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</imageobject>
|
||
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<textobject>
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||
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<phrase>Forecast View</phrase>
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||
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</textobject>
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||
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</inlinemediaobject>
|
||
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</guiicon>
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||
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Forecast: This view provides a forecast of your accounts and categories
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||
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</para>
|
||
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</listitem>
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||
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||
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<listitem>
|
||
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<para>
|
||
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<guiicon>
|
||
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<inlinemediaobject>
|
||
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<imageobject>
|
||
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<imagedata fileref="outbox_view.png" format="PNG"/>
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||
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</imageobject>
|
||
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<textobject>
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||
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<phrase>Outbox View</phrase>
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||
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</textobject>
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||
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</inlinemediaobject>
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||
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</guiicon>
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||
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Used by the online banking module to provide feedback on running
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processes. This is a view provided by the KBanking plugin and may not be
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present on your system.
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||
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</para>
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||
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</listitem>
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||
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</itemizedlist>
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime-3">
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<title>Creating a new file</title>
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||
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||
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<para>
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&kappname; keeps all the data about your finances in a file. As was stated in
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<link linkend="makingmostof.basicaccounting.personalaccounts">Defining the
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accounts (personal records)</link>, you can keep more than one set of
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||
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accounts, but the data for each will be kept in a separate file, and
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||
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&kappname; can only have one file open at a time. See the chapter on <link
|
||
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linkend="details.formats">File Formats</link> for more details about
|
||
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&kappname;'s data files.
|
||
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</para>
|
||
|
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||
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<para>
|
||
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To create a new file you can either select
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<menuchoice><guimenu>File</guimenu><guimenuitem>New</guimenuitem></menuchoice>
|
||
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from the menu or choose the <inlinemediaobject><imageobject><imagedata
|
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fileref="new.png"/></imageobject><textobject><phrase>New</phrase></textobject></inlinemediaobject>
|
||
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icon from the toolbar.
|
||
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</para>
|
||
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<para>
|
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&kappname; will then open the <quote>New File Setup Wizard</quote> which will
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guide you through the process of creating the file.
|
||
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</para>
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<para>
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<screenshot>
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<screeninfo>Personal Data Page</screeninfo>
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||
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<mediaobject>
|
||
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<imageobject>
|
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<imagedata fileref="newfile.png" format="PNG" />
|
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</imageobject>
|
||
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<textobject>
|
||
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<phrase>Personal Data Page</phrase>
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</textobject>
|
||
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</mediaobject>
|
||
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</screenshot>
|
||
|
</para>
|
||
|
|
||
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<para>
|
||
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Since all fields are optional, you can use &kappname; without entering any
|
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information now. Any information entered here is used only to personalize
|
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your file. In the future, it may be used in some reports and for online
|
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banking. If &kappname; requires any personal information in future releases
|
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and finds none, you will be prompted to enter the relevant data then.
|
||
|
</para>
|
||
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|
||
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<para>
|
||
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Please enter your name and address or nothing and press
|
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<guibutton>Next</guibutton>.
|
||
|
</para>
|
||
|
|
||
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<para>
|
||
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In case you have an address for yourself stored in the KAddressbook, the
|
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button <guibutton>Load from Addressbook</guibutton> is enabled and pressing it
|
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imports all information into &kappname;.
|
||
|
</para>
|
||
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|
||
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<para>
|
||
|
&kappname; supports multiple currencies. To set your base currency (the
|
||
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currency you use day to day and which will be used for your reports), select
|
||
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the appropriate entry from the list provided and press
|
||
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<guibutton>Next</guibutton>. A default will be selected from &kappname; based
|
||
|
upon your locale settings.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
<screenshot>
|
||
|
<screeninfo>Base currency selection Page</screeninfo>
|
||
|
<mediaobject>
|
||
|
<imageobject>
|
||
|
<imagedata fileref="newfile-2.png" format="PNG" />
|
||
|
</imageobject>
|
||
|
<textobject>
|
||
|
<phrase>Base currency selection page</phrase>
|
||
|
</textobject>
|
||
|
</mediaobject>
|
||
|
</screenshot>
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
The following page allows you to create an initial account. For the typical
|
||
|
&kappname; user this is a checking account.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
<screenshot>
|
||
|
<screeninfo>Checking account creation Page</screeninfo>
|
||
|
<mediaobject>
|
||
|
<imageobject>
|
||
|
<imagedata fileref="newfile-3.png" format="PNG" />
|
||
|
</imageobject>
|
||
|
<textobject>
|
||
|
<phrase>Checking account creation page</phrase>
|
||
|
</textobject>
|
||
|
</mediaobject>
|
||
|
</screenshot>
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
Enter the name of the account and a possible reference number assigned by the
|
||
|
institution managing the account. Enter the opening date of the account and
|
||
|
the opening balance of the account. For example, you want to use &kappname;
|
||
|
to manage all your finances as of 2008-01-01, then enter the balance of the
|
||
|
account at the beginning of this date. The number can possibly be obtained
|
||
|
from a paper statement. Also enter the name and routing number of the
|
||
|
institution, though this information is optional and only required for online
|
||
|
banking purposes.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
In case you don't want to setup an initial account, please uncheck the checkbox
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
Once finished, press <guibutton>Next</guibutton> to proceed.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
<screenshot>
|
||
|
<screeninfo>Account template selection Page</screeninfo>
|
||
|
<mediaobject>
|
||
|
<imageobject>
|
||
|
<imagedata fileref="newfile-4.png" format="PNG" />
|
||
|
</imageobject>
|
||
|
<textobject>
|
||
|
<phrase>Account template selection page</phrase>
|
||
|
</textobject>
|
||
|
</mediaobject>
|
||
|
</screenshot>
|
||
|
</para>
|
||
|
|
||
|
|
||
|
<para>
|
||
|
Choose the appropriate country and account template(s). Multiple templates,
|
||
|
even from multiple countries can be selected using a combination of
|
||
|
<keycap>Ctrl</keycap> and <keycap>Shift</keycap> together with the left mouse
|
||
|
button. The account hierarchy to be setup will be shown in a preview part of
|
||
|
the wizard. In case you cannot find a template that suits your needs, don't
|
||
|
select a template.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
Once finished with the template selection press <guibutton>Next</guibutton> to
|
||
|
proceed.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
The next page of the wizard allows you to setup user preferences. Press
|
||
|
<guibutton>Next</guibutton> if you are done and want to proceed.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
<screenshot>
|
||
|
<screeninfo>Preference Page</screeninfo>
|
||
|
<mediaobject>
|
||
|
<imageobject>
|
||
|
<imagedata fileref="newfile-5.png" format="PNG" />
|
||
|
</imageobject>
|
||
|
<textobject>
|
||
|
<phrase>Preference page</phrase>
|
||
|
</textobject>
|
||
|
</mediaobject>
|
||
|
</screenshot>
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
The last page of the wizard allows you to select the filename that will be
|
||
|
used to store your financial data. An initial filename will be constructed out
|
||
|
of your HOME folder and user name. In case the file exists, a warning will
|
||
|
be displayed which reminds you to select a name of a non-existing file.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
<screenshot>
|
||
|
<screeninfo>Filename selection Page</screeninfo>
|
||
|
<mediaobject>
|
||
|
<imageobject>
|
||
|
<imagedata fileref="newfile-6.png" format="PNG" />
|
||
|
</imageobject>
|
||
|
<textobject>
|
||
|
<phrase>Filename selection page</phrase>
|
||
|
</textobject>
|
||
|
</mediaobject>
|
||
|
</screenshot>
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
Now you have entered all relevant information to create the file. Press
|
||
|
<guibutton>Finish</guibutton> and &kappname; will create the file for you and
|
||
|
open it.
|
||
|
</para>
|
||
|
|
||
|
<!--
|
||
|
<para>After &kappname; has finished loading the default accounts your financial
|
||
|
summary will be displayed. As you have defined no accounts to hold your
|
||
|
transactions this is currently empty.</para>
|
||
|
-->
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime-4">
|
||
|
<title>Creating accounts</title>
|
||
|
|
||
|
<para>
|
||
|
You can create an account in one of two ways both of which are described here:
|
||
|
</para>
|
||
|
|
||
|
<variablelist>
|
||
|
<varlistentry>
|
||
|
<term>Using the menu</term>
|
||
|
<listitem>
|
||
|
<para>
|
||
|
To create an account using the menu select
|
||
|
<menuchoice><guimenu>Accounts</guimenu><guimenuitem>Add new
|
||
|
account</guimenuitem></menuchoice>.
|
||
|
</para>
|
||
|
</listitem>
|
||
|
</varlistentry>
|
||
|
|
||
|
<varlistentry>
|
||
|
<term>Using the Accounts view</term>
|
||
|
<listitem>
|
||
|
<para>
|
||
|
To create an account using the accounts view click on the Accounts icon
|
||
|
in the view selector and then right click on the Asset tree icon in the
|
||
|
right hand view and select <guimenuitem>New account</guimenuitem> from
|
||
|
the popup menu. The Asset tree holds all of your accounts that are an
|
||
|
asset. Assets, and all the other account types, are discussed in more
|
||
|
detail later in this manual.
|
||
|
</para>
|
||
|
</listitem>
|
||
|
</varlistentry>
|
||
|
</variablelist>
|
||
|
|
||
|
<tip>
|
||
|
<para>
|
||
|
Note that &kappname; uses the context menus a lot throughout the whole
|
||
|
application. If you find yourself stuck trying to figure out how to do
|
||
|
something, try right-clicking where you would expect to see a feature.
|
||
|
</para>
|
||
|
</tip>
|
||
|
|
||
|
<para>
|
||
|
Creating a new account by either method opens the <emphasis>New Account
|
||
|
Wizard</emphasis>. This wizard will take you step by step through the process
|
||
|
of creating an account, gathering the required information at each step. To
|
||
|
navigate through the pages click on the <guibutton>Previous</guibutton> and
|
||
|
<guibutton>Next</guibutton> buttons.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
Create an account using either of the two previously mentioned methods to
|
||
|
continue. A full description of creating accounts can be found in the <link
|
||
|
linkend="details.accounts">Accounts</link> section.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
Now that one or more accounts exist in &kappname;, your account summary is
|
||
|
shown in the Home view. You can create transactions manually in the <link
|
||
|
linkend="details.ledgers">Ledgers</link> view, or set up automatic
|
||
|
transactions through the <link linkend="details.schedules">Schedules</link>
|
||
|
view.
|
||
|
</para>
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime.schedules">
|
||
|
<title>Schedules</title>
|
||
|
|
||
|
<para>
|
||
|
Sometimes called a recurring transaction, a <link
|
||
|
linkend="details.schedules">Schedule</link> is a transaction that occurs one
|
||
|
or more times over a certain period of time. A typical example is your pay
|
||
|
check that you receive every month or week. Rather than have to enter the
|
||
|
transaction details each time you get paid, you can instruct &kappname; to
|
||
|
create a schedule that will enter a transaction for you when you get paid.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
To maintain <link linkend="details.schedules">schedules</link> click on the
|
||
|
<guiicon><inlinemediaobject><imageobject><imagedata
|
||
|
fileref="schedule_view.png"/></imageobject></inlinemediaobject>Schedules</guiicon>
|
||
|
icon in the view selector.
|
||
|
</para>
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime.categories">
|
||
|
<title>Categories</title>
|
||
|
|
||
|
<para>
|
||
|
To maintain <link linkend="details.categories">categories</link> click on the
|
||
|
<guiicon><inlinemediaobject><imageobject><imagedata
|
||
|
fileref="categories_view.png"/></imageobject></inlinemediaobject>Categories</guiicon>
|
||
|
icon in the view selector.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
A full description of this topic can be found in the <link
|
||
|
linkend="details.categories">Categories</link> section.
|
||
|
</para>
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime.payees">
|
||
|
<title>Payees</title>
|
||
|
|
||
|
<para>
|
||
|
To maintain your list of payees click on the
|
||
|
<guiicon><inlinemediaobject><imageobject><imagedata
|
||
|
fileref="payees_view.png"/></imageobject></inlinemediaobject>Payees</guiicon>
|
||
|
icon in the view selector.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
A full description of this topic can be found in the <link
|
||
|
linkend="details.payees">Payees</link> section.
|
||
|
</para>
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime-import">
|
||
|
<title>Quicken Interchange Format (QIF) Import</title>
|
||
|
|
||
|
<para>
|
||
|
If you currently use a financial manager application, &kappname; can import an
|
||
|
account's transactions as long as they are in the Quicken Interchange Format
|
||
|
(QIF). Most financial programs can export this format and the different
|
||
|
applications methods of exporting QIF is not discussed here for brevity.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
A full description of this topic can be found in the <link
|
||
|
linkend="details.impexp.qifimp">QIF Import</link> section.
|
||
|
</para>
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime-find">
|
||
|
<title>Searching for transactions</title>
|
||
|
|
||
|
<para>
|
||
|
&kappname; provides a useful and powerful transaction search facility in the
|
||
|
form of the search dialog.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
The search dialog can be opened from the toolbar using the
|
||
|
<guiicon><inlinemediaobject><imageobject><imagedata
|
||
|
fileref="transaction_find.png"/></imageobject></inlinemediaobject>Find</guiicon>
|
||
|
icon or by selecting <guimenuitem>Find Transaction</guimenuitem> from the
|
||
|
<guimenu>Edit</guimenu> menu.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
A full description of this topic can be found in the <link
|
||
|
linkend="details.search">Search</link> section.
|
||
|
</para>
|
||
|
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime-reconcile">
|
||
|
<title>Reconciliation</title>
|
||
|
|
||
|
<para>
|
||
|
At some point you will want to reconcile the transactions you have entered
|
||
|
with the transactions listed in a statement, be it a bank statement, credit
|
||
|
card statement, loan statement, or any other statement. Reconciliation
|
||
|
involves matching what you have entered with what the statement lists. If any
|
||
|
discrepancies are found then either you or the person who created the
|
||
|
statement have made a mistake.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
To reconcile an account, first select the account, either from
|
||
|
<guiicon>Accounts</guiicon> view or from <guiicon>Ledgers</guiicon>
|
||
|
view. Then, either click on the <guiicon>Reconcile</guiicon> icon on the
|
||
|
Toolbar, or select <guimenuitem>Reconcile</guimenuitem> from the
|
||
|
<guimenu>Account</guimenu> menu.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
A full description of this topic can be found in the <link
|
||
|
linkend="details.reconcile">Reconciliation</link> section.
|
||
|
</para>
|
||
|
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime-backup">
|
||
|
<title>Backing up</title>
|
||
|
|
||
|
<para>
|
||
|
Now that you have created some accounts and entered transactions it's a good
|
||
|
idea to perform a backup. Because the file used by &kappname; is a standard
|
||
|
Unix file you can just copy the file to another location to back it up or use
|
||
|
the dialog provided by &kappname;. Using the dialog is the preferred method
|
||
|
because if &kappname; ever starts using other file formats, such as SQL, then
|
||
|
it would be much harder to copy the file manually.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
To backup your file through &kappname; Select
|
||
|
<guimenuitem>Backup</guimenuitem> from the <guimenu>File</guimenu> menu and
|
||
|
enter the folder where you wish the file to be copied to. If the folder
|
||
|
needs mounting first and you have the sufficient privileges then check the
|
||
|
tick box labeled <guilabel>Mount this directory before backing up</guilabel>
|
||
|
and click on <guibutton>OK</guibutton>.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
The file will be copied to the folder specified with the current date
|
||
|
appended to the filename so it is easy to see the date the file was backed up.
|
||
|
</para>
|
||
|
</sect1>
|
||
|
|
||
|
<sect1 id="firsttime-contact">
|
||
|
<title>Contacting the developers / Reporting Bugs</title>
|
||
|
|
||
|
<sect2>
|
||
|
<title>Contacting the developers</title>
|
||
|
|
||
|
<para>
|
||
|
You can contact the developers through their mailing list &devlist;.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
We're happy to hear about your experiences using &kappname;.
|
||
|
</para>
|
||
|
</sect2>
|
||
|
|
||
|
<sect2>
|
||
|
<title>Reporting bugs</title>
|
||
|
|
||
|
<para>
|
||
|
To report a bug please use the interface provided by &kappname; by selecting
|
||
|
<menuchoice><guimenu>Help</guimenu><guimenuitem>Report
|
||
|
Bug</guimenuitem></menuchoice> and filling in the required information.
|
||
|
</para>
|
||
|
|
||
|
<sect3 id="firsttime.bugs.quality">
|
||
|
<title>Writing High Quality Bug Reports</title>
|
||
|
|
||
|
<para>
|
||
|
We encourage users to take extra time to write high-quality bug reports when
|
||
|
submitting them. This reduces wasted effort on all sides, as the reporter and
|
||
|
the developer who will fix it trade emails until this information is really
|
||
|
in place.
|
||
|
</para>
|
||
|
|
||
|
<para>
|
||
|
Eli Goldberg wrote the canonical Bug-Writing Guideline, available at <ulink
|
||
|
url="http://issues.apache.org/bugwritinghelp.html">http://issues.apache.org/bugwritinghelp.html</ulink>.
|
||
|
Generally, you'll be well-served by following these guidelines:
|
||
|
</para>
|
||
|
|
||
|
<formalpara><title>Include your system information</title>
|
||
|
<para>
|
||
|
The <menuchoice><guimenu>Help</guimenu><guimenuitem>Report
|
||
|
Bug</guimenuitem></menuchoice> menu choice will fill this in automatically,
|
||
|
but if you would prefer not to use this interface, we will need to know the
|
||
|
version of &kappname; you're running, the version of &kde;, the name and
|
||
|
version of your distribution, and the version of your kernel.
|
||
|
</para>
|
||
|
</formalpara>
|
||
|
|
||
|
<formalpara><title>Include a backtrace for crashes</title>
|
||
|
<para>
|
||
|
The backtrace is often the single most useful piece of information in
|
||
|
solving crashes.
|
||
|
</para>
|
||
|
</formalpara>
|
||
|
|
||
|
<formalpara><title>Try to reproduce it</title>
|
||
|
<para>
|
||
|
Let us know if you were able to do so. It's useful to know whether the bug
|
||
|
only happened once and you couldn't get it to happen again or happens every
|
||
|
time or happens sometimes but not others.
|
||
|
</para>
|
||
|
</formalpara>
|
||
|
|
||
|
<formalpara><title>Include specific steps</title>
|
||
|
<para>
|
||
|
This is a bad bug report: <quote>I entered a transaction, and &kappname;
|
||
|
crashed.</quote> A much better bug report is: <quote>Using the transaction
|
||
|
form, I entered a new transaction in my Credit Card account. I selected the
|
||
|
Transfer tab, entered in an amount, then changed to the Deposit tab, and
|
||
|
back to the Transfer tab. When I returned to the Transfer tab, &kappname;
|
||
|
crashed. This bug is fully reproducible for me.</quote>
|
||
|
</para>
|
||
|
</formalpara>
|
||
|
|
||
|
<formalpara><title>Tell us what you expected to happen</title>
|
||
|
<para>
|
||
|
In some cases, this is obvious, but in more subtle bugs, sometimes you'll
|
||
|
see a bug report where it is not obvious what the reporter expected to
|
||
|
happen. Always tell us what you think should have happened.
|
||
|
</para>
|
||
|
</formalpara>
|
||
|
|
||
|
<formalpara><title>Consider running with debugging enabled</title>
|
||
|
<para>
|
||
|
By compiling a version configured with --enable-debug=full you can ensure
|
||
|
that the best possible backtraces are generated. If you encounter a crash,
|
||
|
run &kappname; again from within gdb, and reproduce the crash. When it
|
||
|
crashes, type <quote>bt</quote> to generate a backtrace.
|
||
|
</para>
|
||
|
</formalpara>
|
||
|
|
||
|
<para>
|
||
|
Running this way is a bit more difficult, so we don't expect all users to do
|
||
|
this. However, if you're interested in helping &kappname; become as stable as
|
||
|
possible, this is the best way to do it short of finding the bug in the code
|
||
|
and sending in a patch.
|
||
|
</para>
|
||
|
</sect3>
|
||
|
</sect2>
|
||
|
</sect1>
|
||
|
</chapter>
|